Frequently Asked Questions

How is Connected Nation, Inc. organized to meet its mission?

Connected Nation is a national non-profit 501(c)(3) organization that expands access to and use of broadband Internet and the related technologies that are enabled when individuals and communities have the opportunity and desire to connect. Connected Nation works in multiple states to engage community stakeholders, state leaders and technology providers to develop and implement technology expansion programs with core competencies centered around our mission to improve digital inclusion for people and places previously underserved or overlooked.

How is Connected Nation funded?

Connected Nation is designed as a private-public partnership. At the national and state level we have private partners that share our commitment to our mission and enable our work through a variety of resource commitments. Our state programs meet our mission through a variety federal and state grants and agreements.

What is Connected Nation's relationship to broadband providers?

We are committed to meeting our mission through working with any and all providers of broadband service. We have an open door as to how to develop that relationship – with the extent and depth of that relationship often being defined by the provider themselves. Broadband providers actively contribute to the Connected Nation Board of Directors state-level steering committee, and local community leadership team providing representation from cable and DSL providers.

Who advises Connected Nation’s work?

Connected Nation’s Board of Directors and National Advisory Committee provide strategic and comprehensive oversight to our work on a federal level. Likewise, since Connected Nation’s state-level programs involve a very local approach including, community leaders who direct local efforts. Community leaders include locally elected officials, as well as representatives from K-12 education, healthcare, higher education, tourism, agriculture, libraries and business, etc.

Who benefits from Connected Nation's programs?

Connected Nation’s impact is far-reaching and effectively closing the digital divide. Connected Nation and our state-level effort make the cost of technology expansion go down and the demand for technology go up. It is a comprehensive approach that delivers dramatic results and creates new opportunities for Americans to live and work with more ease and benefit. What research does Connected Nation perform national and state levels?

Connected Nation conducts research to enable deliberate policy analysis, effective program development, and sound measurement of our work toward digital inclusion. Connected Nation's survey research and data collection at the state and local levels provide a solid research basis for grassroots technology planning teams, state and federal policymakers, as well as Connected Nation's technology literacy programs such as our award winning Computers for Kids.

Through Connected Nation's state and local programs, Connected Nation conducts primary statistical research, surveying businesses and residents in every county or county equivalent, to better understand the specific technology needs and challenges in each local area, thereby enabling targeted technology programs that make the most of scarce resources.

Why is mapping important for Connected Nation's mission?

Connected Nation's comprehensive approach to broadband expansion begins with an inventory of existing broadband service providing a detailed picture of where broadband is and the gaps needing to be addressed. Connected Nation’s mapping department works closely with broadband providers to identify broadband availability and develop trustworthy relationship. Connected Nation Mapping Initiatives are designed to inform and advance the understanding and utilization of broadband services in the nation. The maps and analysis that Connected Nation produces for any given state or region are products that are imperative to good policy and informed business planning. These tools are advancing the understanding of the nation’s broadband landscape and the needs of those in this country without broadband service available.

To view our statewide or local maps, click on the corresponding state below.

How does Connected Nation ensure its maps are accurate?

Connected Nation is regularly updating their maps with government, provider and consumer updates. Connected Nation provides several avenues for consumer feedback including local leadership teams, telephone calls, e-mail requests, and on-line forms. The feedback is relayed to providers in the area to determine if service is available; if it is not, Connected Nation works with the provider to modify the coverage data to show a more accurate depiction of service. For those without broadband service available but are interested in it, Connected Nation documents these requests and utilizes the information to support the demand for service when discussing build-out with providers. To learn more about Connected Nation's maps, click here.

What type of work does Connected Nation do in local communities?

Connected Nation uses grassroots techniques through our eCommunity Strategies effort to pinpoint underserved areas and create strategic technology plans for these locations. We work with community leadership to address communities challenges related to technology growth and implement the necessary programs to overcome these obstacles. eCommunity Strategies helps communities to effectively and efficiently leverage technology by identifying best technology practices and how to acquire such technology.

What is No Child Left Offline and Computers for Kids?

No Child Left Offline and Computer for Kids are innovative projects that bring together public and private partners to help disadvantaged children and their families join the Information Age. The program is the most comprehensive initiative of its kind undertaken by any state as it is intended to help underprivileged individuals overcome the obstacles associated with the digital divide. This is accomplished by placing computers in the hands of disadvantaged populations so that they have access to abundant technological resources and can perform basic computing functions. Computers may be placed directly in a family's home, given to an individual child or placed in community centers that provide services to underprivileged families.

Connected Nation has received support from a number of organizations for No Child Left Offline and Computers for Kids. Those organizations include the Appalachian Regional Commission, American Electric Power Foundation, AT&T Foundation, the Duke Energy Foundation, the State of Tennessee, the State of Ohio and the Commonwealth of Kentucky.